Frequently Asked Questions (FAQ)
1. How many megapixels do I need to print an image out large?
Whilst we cannot give ultimate image limits, please note the following general guidelines. If in doubt, please feel free to email it to us with your preferred print size and we can let you know whether the image quality is suitable for that size or not.
- 3mp Camera photos = Up to 5"x7" size
- 5mp Camera photos = Up to A4 (8"x12") size
- 7mp Camera photos = Up to A3/A3+ (12"x16.5"/13"x19") size
- 8mp+ Camera/DSLR = A3+ and larger
2. Can I get my image mounted or framed?
Yes. We have a relationship with a high-quality framing and blockmounting company and can take care of your needs to give you a one-stop printing experience. Please ask us for a quote when you send through your images along with your requirements.
3. Will my digital photo print come out exactly as edited?
Some cropping may take place if the aspect ratio has been changed. Aspect ratio is the relationship of the width of an image to its height. If when we crop your image we notice that it may affect the end result, we will email you a proof image to show you the crop for you to review and comment/approve before printing.
4. Will my photo print have a white border around it?
By default, no your prints will be printed as borderless to the exact size you requested. If you would prefer (especially if you're planning to frame the image), we can provide a small white border of between 3-5mm in width around the image.
5. What equipment do you use?
We only use professional Epson large-format pigment photo printers, including the Epson Stylus Pro 9900 44" and 7800 24" printers. This is because of their stance as the leader in print quality and also print archival length (over 100yrs for black and white prints and up to 200yrs for colour prints!).